Frequently Asked Questions
Get Your Free Quote!
Q: I’ve had a mechanical breakdown. How do I start a claim?
Q: Where can I take my vehicle to get repaired?
Q: I’ve had a mechanical breakdown – who will tow the vehicle?
Q: How do I get a rental car
Q: Who is going to pay the shop for the repair and how?
Q: I paid for a repair and want to know if and how I can be reimbursed?
Q: Do you pay for all the parts and all the labor?
Q: Why must I keep maintenance records?
Q: Who approves diagnosis and/or tear down on the repair?
Q: Why did the Administrator deny or not cover a repair?
Q: How do I get a copy of my contract/coverage? How do I cancel?
Q: How do I make my monthly payment? Who receives the payment?
30 Day Money-Back Guarantee
Call us at
The One Source Difference
We understand that auto repairs can lead to stress and financial strain. Your piece of mind is our number one priority. Over 95% of the $12 million in paid claims in the past year, were paid directly to the repair facility within one hour. Average wait time to speak with an agent is less than 30 seconds and most calls are handled in less than 5 minutes. Every member is assigned a Personal Claims Advocate who will be there to guide you through the entire process providing you the support and care you deserve while getting your back on the road as quickly as possible. We pride ourselves on delivering an unparalleled member experience, with the highest level of coverage and the fastest turn around times in the industry.
What Your Warranty Includes
Brake Pads And Shoes
Rental Car Services
Flat Tire Changes
Road Hazard (Tires)
And Much More!
Great customer service. Hassle free claims process. Would highly recommend One Source!